IMPORTANT INFORMATION
The ferry times stated in the program have been obtained from the relevant ferry companies and may change due to weather conditions, port operations, and operational reasons. In such cases, the program itinerary may be adjusted.
The first name, surname, and date of birth provided during the reservation must be complete and accurate, exactly as shown in the passport. Name verification will not be conducted afterward.
The hotel voucher and ferry tickets / reservation documents will be sent to you shortly before the package departure date.
All guests are required to carry their round-trip ferry reservation documents and hotel accommodation documents with them.
Our guests are advised to enable their mobile phones for use abroad.
ACCOMMODATION & ROOM ARRANGEMENTS
Triple rooms may be provided subject to hotel availability, and the third bed may be smaller than a standard bed. It generally consists of 1 double bed + 1 extra bed. Extra beds are portable and foldable. This arrangement is deemed to have been accepted by the guest.
Child discounts are valid only for one child who shares a room with two adults and meets the age criteria.
Breakfasts served at hotels may be continental-style according to the standards of the country visited.
Although hotel check-in and check-out times may vary depending on the occupancy of the property, the availability of rooms is at the discretion of the hotel.
OTHER MATTERS
Cancellation, refund, or change conditions may vary for packages offered under promotional and early booking campaigns.
Our company acts as an intermediary for ferry, hotel, and transfer services; in the event of program changes arising from schedule changes, delays, cancellations, or operational disruptions caused by service provider companies, responsibility lies with the relevant service provider.
Ferry services may be delayed or canceled due to adverse weather conditions, sea conditions, port congestion, or decisions by official authorities.
VISA & PASSPORT INFORMATION
Turkish citizens are required to have a Port Visa or a valid Schengen visa.
The port visa / Schengen visa fee is not included in the package price.
For the visa application, the required documents must be prepared in full together with a passport valid for at least 6 months from the end date of travel.
It is important for guests holding special (green) passports to check the validity periods of their passports.
Obtaining a visa does not guarantee entry into the country. The decision to grant entry is at the discretion of the border police.
Our company is not responsible for problems that may arise due to worn, wet, or damaged passports.
A notarized letter of consent is required if guests under the age of 18 will travel alone or with only one parent.