IMPORTANT NOTES
• If passports and required documents are submitted completely, the AGENCY will assist with visa applications. For international travel, a passport valid for at least 6 months is mandatory.
• The AGENCY is not responsible for any problems arising from the late or incomplete submission of required documents for visas.
• Having obtained a visa does not guarantee entry into that country. Passport control officers have the authority to deny entry. In such cases, responsibility lies with the traveler.
• In hotels offering triple rooms with extra beds, the third bed may be smaller than standard beds. Some hotels do not offer a third bed option. For packages involving such hotels, the AGENCY will inform guests during the sales process.
• Child prices are valid only if children stay in the same room and cabin as their parents as the 3rd and 4th person. For the 0-2 years age category, the child must not have reached their 2nd birthday on the tour return date; for the 3-12 years category, the child must not have reached their 12th birthday on the tour return date.
• Due to external reasons, the AGENCY reserves the right to make changes to the program.
• In case of insufficient participation, the AGENCY will notify guests of cancellation or changes at least 21 days before the tour departure.
• The AGENCY acts as an intermediary between passengers and airlines and is subject to the 1955 Hague Protocol dated September 28. Flight times may change prior to departure. All times must be confirmed 48 hours before the departure date. Passengers purchase the tour knowing and accepting that flight details may change.
• Domestic low-cost flights include a 20 kg baggage allowance.
• The AGENCY reserves the right to change the hotels specified in the program, provided the category remains the same.
• Optional tours are organized based on a minimum participation requirement. If participation is insufficient, they cannot be held. If the number of participants is insufficient, the guide may revise the price and arrange a new schedule.
• For optional tours along the route, guests who do not wish to participate will be directed by the guide to rest areas located before city entrances.
• Tours that are not permitted by local authorities for any reason will not be carried out. The AGENCY is not responsible for the inability to conduct these tours.
• In case of cancellation or changes, the "AGENCY SALES CONTRACT" applies.
• During the cruise, two of your evening meals are formal dinners. It is recommended that every male guest wishing to dine there brings at least one suit, and female guests bring at least one evening gown.
• During the cruise, the restaurants and tables where our group will have dinner are predetermined and numbered according to names. Therefore, everyone will sit at their predetermined locations from the first meal to the last meal on board.
• During check-in for the ship, every passenger (only one person per couple) must surrender their cabin key and present a credit card to the ship's reception or deposit cash. Cash is not accepted anywhere on the ship except in the casino. On board, the currency is EUR and credit cards are accepted. You can view all your expenses via the televisions in your cabins.
• Bringing alcohol, irons, hair dryers, etc., onto the ship is strictly prohibited.
• At the beginning of our cruise, luggage tags of specific colors will be sent to you along with your cruise tickets for all our group's luggage. These tags must be attached to your luggage at the cruise port.
• Your luggage may not arrive in your cabins until late in the evening on the first day of the ship's departure. This is a situation caused by congestion and crowds, which is definitely the ship's responsibility. Therefore, it is advisable to pack essential items for your first day on the ship in a small handbag and carry them with you.
• You must strictly adhere to the ship's departure times. At ports, you must board the ship at least 60 minutes before its scheduled departure time. Otherwise, you may not be allowed to board. The agency will not be responsible for such situations.
• At the end of our cruise, you must collect your luggage, attach the labels that will be left in your cabins the night before, and place them outside your cabin doors by 00:00. After disembarkation procedures, our group will collect their luggage from the designated station. WE URGENTLY REQUEST THAT EACH OF OUR GUESTS PICK UP AND CHECK THEIR OWN LUGGAGE CAREFULLY.
• ALL GUESTS MUST CARRY THEIR ROUND-TRIP FLIGHT TICKETS AND CRUISE TICKETS WITH THEM. PASSENGERS WHO DO NOT HAVE PRINTED COPIES OF THEIR TICKETS ARE RESPONSIBLE FOR THEIR OWN ENTRY INTO THE COUNTRY/SHIP.